Archive for the ‘Jobs’ Category

Operations Manager Job That Doesn’t Suck

Lorna Moir - April 15th, 2014

I’m Annabel, and for now, I’m the Operations Manager at Delib. We’re looking for someone to take on my role and be a general all-round problem-solving organiser-of-stuff.

This is an ideal role for someone who’s worked in project or account management, been a production or traffic manager or even high-level office administration and is looking for a new challenge – we want a proven fixer.

This is a part-time position – roughly 3 days a week, but we’re open for discussion about this. The salary bracket is between £24k – 34k pro rata.

The job is based in central Bristol. Don’t live here already? Move, you won’t regret it.

 

The job, briefly:

We develop software to help government consult their citizens on matters of policy. We have customers in the UK, Australia, New Zealand and North America, with a team based in Brisbane, as well as our HQ in Bristol.

Much of what the job really entails is supporting the frontline – the developers, the sales team and account managers – by being responsible for all the things which enable them to do their job.

The list is endless, but here’s just some examples of the things you’ll need to do:

+  Ensure we get the most out of the tools we use (which’ll involve some analysis) and administer changes and improvements;

+  Formulate and implement policies (or updating existing ones), to comply with new guidance or for our own advancement, and maintain advocacy for each and every one of them in real terms;

+  Keep tabs on production traffic: working with account managers and developers to manage priorities and avoid scheduling pitfalls;

+  Speak regularly with the Australian team (and, maybe as we grow, other territories) to understand their priorities and pressures, and represent these in conversations that happen in GMT (this will mean some out-of-hours chats);

+  Coordinate information to prepare for a software release;

+  Submit documents (and some inevitable form-filling) to keep us on government frameworks, and help respond to ITTs;

+  Recognise where failure demand can be reduced and working to make that happen.

And you’ll also work with our Studio Services team, to handle things like:

+ Recruitment and new starters;

+ Maintaining processes for leavers;

+ Password administration and access;

+ Sourcing and managing freelancers.

There’s a lot of variety in this role, both in the work and the pace – some days are wholly reactive maelstroms of activity, while others I have the opportunity to spend hours on a single, less urgent, equally important task. You need to be able to thrive at both.

 

Why I like to work here:

Delib is a fairly unique opportunity to do something that actually matters. Internet tools alone won’t strengthen democracies, but without them it’s downright impossible to improve the ongoing relationship between citizens and their government.

Aside from our social mission, I like Delib’s working environment – the dress code is casual, using business speak is practically grounds for dismissal and we operate flexi-time. We also do all the usual tech company stuff – Macs, second screens, free toast, our own mini festival – in short, it’s one of the better working environments you’ll come across.

Delib is an ‘agile’ company, which is primarily a software development practice, but one we try to implement in other areas. I’ve never worked somewhere so… smart. We also use IRC (chat rooms) for a lot of internal communication (if all companies did this, I think the world would truly be a more efficient place).

For better or ill, (I’d say better) I run my own day and so does everyone else. You need to be able to crack on without constant supervision, which suits independent people down to the ground.

 

What I would like from you:

We don’t have many pre-requisites on experience, but a solid, practical understanding of relatively fundamental business and professional practices is a necessity – the Data Protection Act, how cashflow works, risk assessments, the different types of business insurance – that kind of thing… (that rules out fresh graduates, sorry).

You’ll also need to know about (or be prepared to get familiar with) operational issues more specific to developing software for online use: the intricacies of our Cookie and Privacy policies; information security compliance; reviewing the disaster recovery plan…

And some of the things I do are purely administrative – we need someone who gets a kick out of a good filing system, who won’t get bored by the small stuff.

You’ll need strong organisational skills, and the ability to juggle a number of tasks – plus a genuine desire to get stuck in and take responsibility for seeing things through.

I think you’ll probably be quite a logical person, who doesn’t freak out when confronted with a page of legal language, and you can digest complex ideas and translate them simply, accurately and honestly.

Finally, you’re going to need to be a little bit annoying icon wink Operations Manager Job That Doesn’t Suck Keeping tabs on what’s going on in different teams and joining up the dots requires a keen ear and no shame about (occasionally) being downright nosey.

We don’t place too much faith in CVs but the bad ones help us choose who gets routed to the no pile (we don’t enjoy saying no by the way). The covering letter is really what we look at. If we like the look of yours we’ll get you in for a standard hiring interview. Fancy that? Drop us a line. Email lorna@teamrubber.com

 

P.S. No agencies please! We know where you are, we’ll call if we need you.

 

Senior Sales Consultant Job That Doesn’t Suck

Ben Fowkes - April 8th, 2014

I’m Ben, a Senior Sales Consultant with Delib, part of Team Rubber. We develop software to help government consult their citizens on matters of policy. Sometimes the issues discussed are small, local and niche; sometime they’re of national concern, making the headlines; regardless, they’re always important to the people affected. We help to give these people a voice by providing technology that allows them to submit their opinions. But, before anyone can use our apps, whether it be the government or the citizen, someone has to sell them, and that’s where you come in.

The job, briefly:

Delib operates a consultancy-focussed sales team that helps people to understand our software products and their potential applications. Sometimes the job involves people approaching us, sometimes we have to find them ourselves, but either way they can’t buy anything unless they understand how the apps work. As such, a big part of what I do and indeed, what you’ll eventually do, is demonstrating them – most of the time we do it remotely via screenshare, although sometimes we do it in person.

In order to make those sales we do all the usual stuff – operate a CRM system, audit markets, look for emerging markets, plan sales-based marketing campaigns, obsess over individual and company pipelines, establish short, medium and long term sales targets and yes, we also have strict KPIs, which you’ll be expected to hit.

The job will require you to not just learn product knowledge, but also, in time, become an expert in the market we work with – government. Government is great: it keeps countries, cities and regions running; it provides health care; fixes roads; polices our streets; runs judicial systems and pretty much everything else in between, and, largely, governments are full of people who care about what they do. But (and it’s a big but) government is not always easy to work with. This role will require you to learn about its structures, its attitude, its bureaucracy and yes, its sometimes sluggish buying pace. We need someone with patience and an eye for the long game. If you want to make a sale every day, or even every week, this isn’t the job for you.

We have a business in Australia and we often work in Canada and the US, so the job definitely requires someone flexible enough to work in the evening, or the early morning – not all the time but it will happen. It’s also probable that you’ll end up on a plane to visit the Australian team or to help with expansion in North America, at some point in the future.

Why I like to work here:

Delib is a fairly unique opportunity to do something that actually matters and improves people’s lives on a grand and a small scale. Internet tools alone won’t strengthen democracies, but without them it’s downright impossible to improve the ongoing relationship between citizens and their government. It’s also pretty bloody satisfying to see something you’ve sold mentioned on the news or seeing citizens Tweet nice things about using it. More than that, if you’re the kind of person who wants to see how government works from the inside and access its people and its occasionally grand buildings, there’s probably not a better way other than joining the civil service itself.

Aside from our social mission, I also like Delib’s somewhat unconventional working environment – the dress code when you’re in the office is roughly ‘wear clothes’, using business speak is almost grounds for dismissal and we operate that most wondrous of things – flexi-time. We also do all the usual tech company stuff – Macs, second screens, free toast, our own mini festival – in short, it’s one of the better working environments you’ll come across.

our king st studio Senior Sales Consultant Job That Doesnt Suck

Our studio office in the centre of Bristol. We share this office with two sister companies, Rubber Republic and Viral Ad Network.

For better or ill, (I’d say better) I run my own day and so does everyone else. You need to be able to crack on without constant supervision, which suits independent people down to the ground. The culture here is ‘do the right thing’ rather than ‘say the right thing’.

What I would like from you:

Simply put, I want you to persuade potential customers that our apps are the best for their needs, and I need you to do it month in, month out. Government is generally pretty slow at buying anything, so you’ll need to be an expert in managing a long term pipeline.

Our market is relatively finite, so I need you to be good everyday. Our reputation is our livelihood and whilst it might be frustrating if someone doesn’t want to buy anything from you this month, they probably will next year; such is the world Delib inhabits. If you can’t handle the rejection without being rude, unhelpful and gruff, you won’t help Delib succeed.

If you’re the kind of sales person who’ll do anything to make the sale, from endless pestering to making false promises, don’t apply. I need someone who understands why I say that and also someone who believes in it.

I also want you to learn about the world of digital democracy and get to know the in-crowd. This means keeping up with the latest developments, expressing opinions in the right channels (blog posts, Twitter etc) and getting on the London train to show your face in Whitehall.

You can definitely spell and know where to put a semi-colon. This job involves plenty of writing, as well as being comfortable on the phone (I hope that one goes without saying), and it’s important that you can explain complex ideas simply and honestly.

You’ve probably worked in consultancy led sales for at least a couple of years and you understand how the entire end-to-end sale process works, from initial contact to final contract. We’re not looking for a graduate (although we do hire those for other roles) or anyone else who needs the basics explained, so please don’t apply if that sounds like you.

The job is based in Bristol, it’s cool and getting cooler. Don’t live here already? Move, you won’t regret it.

If you do think you’re the right person for the job, send your CV and the all-important cover letter to lorna@teamrubber.com. We’re offering £25-35K p.a. depending on experience, in addition to profit share.

P.S. No agencies please! We’ll call you.

Quality Assurance jobs in Bristol

Stan Crofts - October 1st, 2013

This job has now closed.

Thank you to all who applied, we are reviewing the applications and will be in touch shortly.

 

This job is a full time, permanent position, working from our office in the centre of Bristol. Depending on your experience, we’ll pay a salary between £18,000 and £25,000. Really, we care more about your diligence and personal qualities than experience in QA. We are willing to hire people who do not have experience in QA at the low end and raise their pay as their skills develop.

Why I like doing QA for Team Rubber:

Hi I’m Stan. Originally, the thing that attracted me to QA was that it was a job, any job at all. I fell into it as a graduate who didn’t really know what I wanted to do. For quite a lot of the people who have been doing QA in Team Rubber, it was their first QA job. It generally works out quite well.

I started out in QA working for a company that made smartphone apps. I stuck with QA because I found myself learning new things about software development, technology and what people have to do to get good products out the door. It’s the same kind of learning that makes Team Rubber’s account managers enjoy their jobs.

It feels good to work as part of the team on making a thing better. Being part of the team that builds an artefact, instead of just processing lots of stuff, means that there’s always this nice thing that you’ve built. You can point at it and take pride. I always feel really involved in Team Rubber. People listen to the suggestions I make about how we should do things and how we explain things to people.

Inside Team Rubber, QA people work in several teams at once, so you’re never just stuck on one thing for months and months. You get to take on a range of different products, and it’s interesting to work with different sets of people.

 

testing mobile apps Quality Assurance jobs in Bristol

Andy and Neal testing a web application on a group of different devices.

QA work requires a lot of diligence and a bit of curiosity. You’ve got to have a kind of imagination that helps you dream up ways to break things, especially in ways that other people might have missed. You have to be completionist and to take pride in making sure that the thing you’re working on is completely finished. You’ll need some self-direction to be able to do things like clear bug tickets for one project while you’re waiting for the developers on a different one to react to something.

In this job, you will spend most days flicking between different mobile and desktop browsers, looking at three or four different apps. You’ll do testing of new features and some manual regression testing. We’ll teach you everything we know about QA over time: how to do it, how to look for interesting types of bugs, more ways to break things, how to spot accessibility problems, how to automate as much testing as you can, and so on.

Because it’s a small company, you’re quite autonomous. The company is quite flat and you pick up responsibility very quickly. You’ll get told, “You have responsibility for doing this. If you can think of how to do it better then tell us and do it.” There’s authority that comes with the responsibility; you will be expected to say, “that’s not good enough to give to customers”, and no one (except possibly the boss) can overrule you.

The people here are really friendly. Lunch is great! The Bristol office is surrounded by a lot of really good lunch places and there are loads of cosy pubs too. The whole product development team is quite tight-knit; we invite everyone to come along when we go out to drink together in the evenings, usually about once or twice a week.

The atmosphere is pleasant. We don’t have anything like a really stuffy, segregated cubicle office. We’ve got a colourful open-plan office. About half the time, someone has music playing. There’s always something going on.

Contact details:

If this sounds good to you, please get in touch. Send us a cover letter (to services@rubberductions.com) and your CV. We’re more interested in covering letters than in CVs. If we like the look of yours we’ll get you in for a standard hiring interview.

We will not accept applications via recruitment companies.

Programming jobs for nice, friendly human beings

Richard Barrell - October 1st, 2013

This position has now been filled but thank you for your interest icon smile Programming jobs for nice, friendly human beings

 

Hi. I’m Richard. I write software for a company called Delib, which is part of Team Rubber. We make web applications for governments to ask their citizens what they think about things. If you like to write computer programs for making strangers’ lives better then I would like you to come and work for Delib, too.

I’m going to write briefly about the job, then the reasons why I like to work here, and finally about what I would like you to do for us.

The job, briefly:

We have some web applications written in Python, running on Linux and FreeBSD. I am one of 3 programmers employed (plus one freelancer) to work on and improve them. We want to hire more programmers to work on them so that we can remove bugs and add features more quickly. This means that we need people who understand or can rapidly learn Python, HTML, CSS, JavaScript and Git. Familiarity with Unix-like operating systems and networking would help, too. Depending on experience, the salary for this job will range between about £25,000 to £35,000.

Why I like to work here:

We have a pleasantly-informal atmosphere. The dress code for programmers is, roughly, “wear clothes”. In Delib, the word “professional” refers to being conscientious about your work, not how you look. Our sister company VAN has one programmer who works here specifically because we didn’t ask him to cut off his dreadlocks. icon smile Programming jobs for nice, friendly human beings

On most days, we’ll have music playing in the office. About once a month, on average, someone will bring in a pet dog or a small child, at which point productivity plummets in a fit of cooing and doting. We are always grateful when this happens.

We’re a pretty tight-knit group. We lunch together about half the time and go out for drinks or dinner about once a week. We are still friends with most of the people who have worked for us in the past and moved elsewhere. For instance, Adam, who moved on from Team Rubber recently, comes out with us about once a fortnight. We usually spend the evening at Renato’s next door, enjoying the pizza and cider.

burning rubber 2013 beautiful Programming jobs for nice, friendly human beings

The bonfire at Burning Rubber in 2013. Burning Rubber is an annual party that we hold every summer.

Delib has a mostly-flat hierarchy. We’re led by a managing director (and co-founder), Andy Parkhouse. Mostly, people report firstly to their team and secondly to their boss. We’re not a vertically-oriented get-promoted-or-you-get-fired kind of organisation. We also don’t do the whole miserable “fire the bottom 10% of the company every year” thing made famous by high-pressure financial firms. We prefer to hire good people and then stay friends with them.

We practice a couple of different agile processes. We use variants of Scrum and Kanban, for managing tracks of work with different types of deadline and delivery date. We insist that people try to stick to the process that their current assignment uses, but we also make sure that every two to four week “sprint” of work includes a meeting to talk about how it went, where anyone can make any suggestion to make the process that they have to follow more useful. If someone convinces the room, we’ll start working with the changed version straight away.

What I would like you to do for us:

I want you to join our team. I don’t care what your age, gender, race, or religious, spiritual or political views are. We don’t even discriminate on grounds of text editor choice. I use both Emacs and vi (not vim) myself, but most people in Delib are using TextMate.

I want you to write succinct, beautiful, self-documenting Python code with sensible unit tests whenever it is possible to do so, and carefully-thought-out Python code with comments describing all of the invariants and extra tests specifically for the fiddly bits when it isn’t.

 

our king st studio Programming jobs for nice, friendly human beings

Our studio office in the centre of Bristol. We share this office with two sister companies, Rubber Republic and Viral Ad Network.

I want you to write HTML fluently, without really needing to think about it. I want you to write JavaScript with the same level of care as you write Python. I want you to write CSS that can be maintained easily. I want you to be able to follow our not-too-overcomplicated Git workflow so that you can share your excellent work with me.

I would like you to be able to use Unix-like operating systems. I will insist that you use a laptop with OS X or Linux on it for development, even if in a virtual machine. All of our development team do customer support on a rotation, so you will eventually be asked to make changes on production servers, most often to change some or other piece of Apache configuration. I don’t expect you to know Apache off-hand when you arrive; you will be able to get by by learning on the fly, as we only use a small subset of its configuration language on a day-to-day basis.

I want you to be nice enough that the account managers won’t be scared of you except on Halloween. I’d like it if you came out with us in the evenings every once in a while, but that’s not mandatory at all. I definitely want you to smile widely when I buy you a silly Christmas present once a year. (I don’t want you or anyone else to reciprocate; handing people small amusing gifts is my own hobby, not anyone else’s!)

I want you to be flexible about what your next task is and capable of learning on the fly. We have a lot of different systems to look after. I want you to be willing to ask questions to get at all of the information that people have never thought to write down. I will love it if you are conscientious about making sure to write it down immediately afterwards!

Contact details:

If this sounds good to you, please get in touch. Send us a cover letter (to services@rubberductions.com) and your CV. We’re more interested in covering letters than in CVs. If we like the look of yours we’ll get you in for a standard hiring interview.

We will not accept applications via recruitment companies.

Programming and development that doesn’t suck

Andy Parkhouse - August 5th, 2013

This position has now been filled but thank you for your interest icon smile Programming and development that doesnt suck


We’re looking for a Developer to work with either Viral Ad Network or Delib. These companies are part of Team Rubber; you can find out more from our blogs. We think we have a pretty good environment in which to write software. We have a big airy studio in a listed building in Central Bristol. It’s not perfect; it’s a bit busy, but we care and say thanks, and we go out for lunches and drink together after work and I reckon that counts for a lot. We’ve got pretty good at using agile development processes like Scrum and Kanban. We also have version control, testing, and decent chairs (or sofas to work on if that’s more your style). Bring your own laptop or we can supply one – you’ll get a decent quality Macbook Pro.

 

Typically we work well with people who’ve got a Computer Science degree and have been coding since at least their early teens. YMMV. We prefer people who can write.

 

We need to get some web app and operations stuff done, here’s the outline:

- We generally use XHTML, CSS and Javascript. There may be other ways to do it, but we’ve found these ones are pretty good and not too much hassle. We have to support a wide range of browsers including, increasingly, mobiles and tablets.

 

- We generally use python. Generally python doesn’t suck. We work with python frameworks including Pyramid, Zope and Plone. You don’t need to have used these, but experience with a web framework might be useful.

 

- There are some database things to do. Sometimes in various flavours of SQL or NoSQL or whatever.

 

- We have lots of devops things, including deployment automation for servers around the world; sysadmin and shell scripting ftw.

 

- We’ll like you more if you can combine programming and UI/UX; we try to avoid silos, I prefer working with people who can solve an interesting computational problem and put together a good GUI to hide the computation from the humans. Being a photoshop guru is not essential though.

 

Could be full-time, part-time or freelance scenario. There’s a bunch of things to get done right now. They’re usually interesting. There’ll probably be some more things to do after that. Sound interesting? Senda cover letter and your CV to team@teamrubber.com. We don’t place too much faith in CVs, the covering letter is really what we look at. If we like the look of yours we’ll get you in for a standard hiring interview. No applications will be accepted via recruitment companies.

 

Cheers,

 

Andy (Director) and Jess (Developer)

 

Account Manager role that still doesn’t suck

Andy Parkhouse - July 15th, 2013

(This is an ad for a job at Delib, part of Team Rubber)

I need someone to talk to our government and public sector customers a lot, helping them get the most from our digital democracy apps, and helping them engage and consult citizens well.

The most important goal for Delib is to have happy customers who keep using our apps (which are typically used on an annual subscription basis); great account management is vital for this. It’s about retention retention retention, and if we get it right it’s an all round win: our customers are happy, we’re happy, and together we’re helping citizens connect better with decision making.

We work in Bristol and London (UK), and Canberra (Australia); this job is based in Bristol, working with customers around the world. The job doesn’t suck; well maybe it doesoccasionally(mostly because our customers are in different timezones which can sometimes mean early starts or working late, but not usually because we screwed up), but generally it’s pretty good.

The people here are smart, demanding and have each other’s backs. The products are awesome, and we do something worthwhile. We work with government at the highest levels, and we work with local neighbourhoods and niche communities that are just as important.

We share studio space with Viral Ad Network and Rubber Republic (I’m a co-founder of both), which makes the place varied and interesting, but this job is very firmly with Delib. The challenge is to build a world-wide community of customers who are delighted with our democracy apps, and I need someone who will thrive on that (and not just for the short-term; we make long-term hires and aim to keep people learning and rewarded).

The account management role is well defined. It’s a vital connection between the work of our sales team and the work of our production team who build, maintain and support our apps. It also involves working with our studio services and financials team.

The work, in bullet points
Daily

  • Be responsible for a specific set of our customers; and also assist other account managers (currently a team of two) as needed, to cover absence, holidays etc.
  • Work with sales team to pitch and win opportunities, then take those customers through our on-boarding process (meh, buzzwords), and then maintain the account relationship and ensure we retain the customer.
  • Communicate with customers by phone, email, and face to face as needed; (this is not a job for anyone who’s afraid of the phone or meeting people).
  • Deliver training to new customers – which can sometimes mean a bit of hot-footing it around the country – but more importantly, establishing enthusiasm for our products.
  • Identify and grow opportunities within existing accounts where additional products/services can be useful to the customer (you’ll need to be comfortable selling to people you have relationships with, but this role will never involve cold-selling, that’s a promise).
  • Manage feedback on product improvement and proactively identify possible new features.
  • Help resolve support and account admin issues.
  • Work with the production team to get customers’ needs met, or their expectations managed.
  • Help keep the studio running smoothly by keeping paperwork and admin moving, and being involved in planning etc.
  • Seek references, recommendations & case study opportunities from customers.
  • Share news and thinking with our customers and the wider digital democracy / gov community (mostly via Twitter, sometimes blog posts).

Requirements / experience

  • A will to win. Winning is best.
  • Strong writing skills; this job involves a lot of writing and it needs to be done well.
  • Happy talking to people on the phone, and in meetings / presenting.
  • Initiative: the cliche is ‘self-starting’. You’ll drown in our environment if you can’t just turn up and work well without prompting or constant prodding. We work flexible hours, and we don’t have time to arse around chasing people who are AWOL or shirking.
  • To have an understanding of business, professional and account management fundamentals. This role is not suitable for people starting their career – genuinely sorry about that, we do hire a lot of fresh graduates at Team Rubber, but not this time.
  • To thrive on building and maintaining relationships with our customers, and also to be able to maintain strong productive relationships with the rest of the team. The role is demanding in this respect as you have to move frequently between different sets of problems, reconcile multiple points of view, and sometimes you’ll have to tell people things that they don’t want to hear; you have to do that well and come out with a win.
  • You’ll need to be able to soak up technical knowledge; you’ll need this to deal with admin tasks that have technical aspects (such as getting domain names set up correctly). You’ll also need it to communicate fluidly with our customers; to do this it’s essential to build an understanding of software engineering fundamentals (not how to program, but the production and operation of software – we can teach this if you have the interest and smarts for it). To help our clients directly, you’ll also need to learn some html and things like embedding rich media.
  • Knowledge about public policy isn’t essential, but you’ll need to cultivate an interest in this. You need to be able to understand the different levels of government and public bodies around the world, and their different functions and needs. You’ll also need to engage with things like data protection.
  • The job involves collaborating to write tenders and pitches. These can be a grind; I won’t pretend otherwise. The solution to this is to get them done well, and take pleasure in winning them.
  • The job is in Bristol, UK. Don’t live here? Relocate, Bristol is awesome.

We also do all the standard tech-company stuff: Mac laptop, second screen, good chair, nice office, nine kinds of tea, company events, and training as you need it. We hate to waste money, but we invest heavily in the things we value: good tools, supporting people and rewarding success.

Who are you? I don’t know. I’ve got no pre-conceptions, only the requirements above. It’s an extremely demanding job, but done well, it’s also enormously fun, challenging and rewarding. Money isn’t mentioned here, but I’ve got some figures in mind; they’re not excessive but you can live on it. Grow with us.

Interested?
Send a covering letter to Annabel, and yes, a CV, tiresome as they are. We don’t place too much faith in CVs but the bad ones help us choose who gets routed to the no pile (we don’t enjoy saying no by the way). The covering letter is really what we look at. If we like the look of yours we’ll get you in for a standard hiring interview. Fancy that? Drop us a line. Closing date is Wednesday 7 August.

Software Sales that doesn’t suck!

Lorna Moir - November 23rd, 2012

We’re looking for a conscientious sales person to champion our awesome digital democracy apps to local government and the public sector, with the potential to eventually lead sales on one of our most established products.

Job Spec& Candidate Requirements

You’ll probably have graduated from university in the last few years. You can definitely spell and know where to put a semi-colon. And we’ll expect you to be more than competent at the standard sales fare. Some of the tasks we would include within this are:

+ Working through existing contacts and undertaking research to find new ones
+ Keeping up with relevant sector news and developments
+ Cold calling to public sector organisations and staying resilient when the chips are down
+ Tailoring existing assets and editing information based on the sales opportunity
+ Nurturing relationships to move leads through the sales pipeline and closing sales effectively
+ Running remote screen-share product demonstrations
+ Maintaining clear and detailed records on our CRM system

Here are some things that we’re looking for in addition to the givens above, which are more specific to this role:
+ Experience of working with the public sector isn’t essential, but you’ll need to cultivate an interest in public policy, government and community engagement
+ An understanding of the concept of SaaS and software engineering fundamentals, to enable you to communicate fluidly about our web apps and get involved in discussions about product development
+ A willingness to share news and thinking with the wider digital and government community, mainly via Twitter
+ A natural ability to collaborate with the rest of the sales team, plus our account managers and developers, to keep our apps awesome and our customers pleased.

Benefits

+ Salary starting at £18k, rising to £19k after a 3-month probationary period
+ Ideally, this is a full-time job (37.5 hours) but we might be flexible if it is a deal-breaker
+ Generous holiday allowance (24 days plus time off over Christmas)
+ Flexi time scheme (with core hours from 9.30-6)
+ Company outings and opportunity to get involved in out of hours networking

The Company

We’re a smallish team of about 15, based in Bristol City Centre.

The people here are smart, demanding and have each other’s backs. The products are awesome, and we do something worthwhile. We work with government at the highest levels, and we work with local neighbourhoods and niche communities that are just as important.

We also do all the standard tech-company stuff: Mac laptop, second screen, good chair, nice office, nine kinds of tea, toast, company events, and training as you need it. We hate to waste money, but we invest heavily in the things we value: good tools, supporting people and rewarding success.

How to apply

Please send your CV and the all-important Cover Letter to annabel@delib.net

We’ll be in touch if we think you might be right for an interview. (We’d love to promise that we’ll also let you know if you’ve been unsuccessful, but it depends how many CVs we get. Sorry.)

Hiring: Software Testing / Test Automation

Andy Parkhouse - May 21st, 2012

We’re rebuilding a big web app and I need someone to take care of testing and engineering test automation.

We have a decent environment (in Bristol) where we write software. It’s not perfect; it’s a bit busy, but we care and say thanks, and the people are ok and I reckon that counts for a lot. We also have version control and testing and decent chairs and lunch, a lack of fear and no pissy politics.

This job will work better if you’re in Bristol, face to face communication is valuable for this role, but we can also work with you remotely. We have irc, and a ticketing system and version control, and we’re used to working with people around the world (we have staff in multiple locations; some of us also contribute to open source projects). We can also overlap time zones (within reason), but you’ll have to provide your own chair and lunch. icon razz Hiring: Software Testing / Test Automation

You’ll be testing software already, and familiar with tools similar to Selenium and Hudson, as well as being technically capable of talking to our programmers, and solving engineering problems. We’ll be doing interesting things with automation for deployments and system management, and you’ll need to be involved with this. It’s a fun challenge because mistakes cost us real money icon smile Hiring: Software Testing / Test Automation

It’s probably a full-time permanent position, but we’ll consider flexible ways of getting stuff done.

Interested? Drop me a line: andy@teamrubber.com

Delib are looking for a Sales Consultant

Rowena Farr - March 12th, 2012

Delib are looking for a Sales Consultant to join our small and friendly Bristol based team.

We are looking for an individual to start on a full time 3 month fixed contracts with a view to permanent extension.

The role with Delib will primarily involve calling Public Sector organisations on a full time basis and will involve the following responsibilities on a daily basis:

  • Work through existing contact lists or research and find contacts
  • Cold call public sector organisations with a view to generating leads for Delib’s products (call target is 40-50 calls a day)
  • Follow-up on calls with targeted email to contact based on the nature of your conversation
  • Nurture relationships with contacts and move leads on through the sales pipeline
  • Maintain clear & detailed records on people contacted and status of contact/organisation. Update records as required.
  • Provide phone demos of products where necessary

Benefits

Generous holiday allowance (24 days plus time off over Christmas)

Flexi time scheme (with core hours from 9.30-6)

Contract based on 37.5 hours a week and based in a central Bristol office

Company outings and opportunities to get involved in out of hours networking etc

The starting salary for this position is £16k

If you are interested in applying for this position please send a short covering letter and CV to rowena@delib.co.uk

Hiring Hiring Hiring

Andy Parkhouse - July 20th, 2009

We have no fewer than *three* shiny new jobs to fill (and a few more besides):

Rubber Republic Account Director

Financial Controller

Programming and development that doesn’t suck

Check em out, tell your friends!