Archive for the ‘Opinion Research’ Category

Chris Moyles, e-consultation and Delib

Chris Quigley - October 10th, 2008

I never thought I’d hear Chris Moyles talking about “consultation”  – but he did just that in his breakfast show last week.

As a brand of research activity consultation rates pretty low in the general public’s perception – with most people associating consultation exercises with village halls, weak coffee, stale biscuits, and even staler conversation.

So it’s nice to see the self-styled “Saviour of Radio” bigging up the BBC Trust’s latest consultation exercise - and putting some real energy into it.  Maybe this is because this isn’t a village hall-styled consultation – but instead an easy-to-use e-consultation without a stale biscuit in sight.

Perhaps as Chris Moyles has now established himself as the Saviour of Radio, he should be looking to move on to save other communication channels.  “Chris Moyles Saviour of consultation” has a nice ring to it (ish)?!

N.B. this post about online consultation was first written on Rubber Republic’s viral marketing blog @ Brand Republic

Shipping News: BBC Trust online consultation

Lisa Rex - September 30th, 2008

We at Team Rubber are very proud of our latest effort, an online consultation for the BBC Trust, deployed with our new, custom-built online consultation software, part of Opinion Suite. Expect a lot more Opinion Suite Shipping News in the next few months!

The BBC Your Say consultation lives at http://www.bbcyoursay.co.uk. Feel free to participate if you have views on the BBC’s radio, tv and web content for younger audiences.

There is a more detailed post on the Delib blog. We were also amused to hear Chris Moyles fill in the survey on his radio show.

Well done to everyone involved: Alex, Alan, Andy, Ant, Ben, Heather, Gez, Jess, Laura, Michaela, Owen, Wilkes and myself!

Public think companies should go social…

Andy Parkhouse - September 29th, 2008

Interesting: survey results suggest 85% of US adults think companies should interact with customers through social media sites.

This makes good sense to me. We try to cut through web 2.0 hype to find what works for our clients and end users, and we think social media works well.

Our opinion research unit has developed tools like Opinion Tracker to find out what people say in the places where conversations happen online.

Meanwhile our advertising campaigns are all designed to work brilliantly with social media, using widgets sharing and bookmarking tools.

If you’re looking for more background, we’re finding that books like the Cluetrain Manifesto are increasingly relevant (despite Cluetrain being nearly ten years old). In fact, we’ve found it so useful on conversations that we’ve sent copies to lots of friends in our twice-yearly ‘book club’ mailing. If you got a copy, hope you enjoyed it (and passed it on!).

More survey coverage here